TERMS OF SERVICEReSPONSIBLE DISCLOSURE POLICYREFUND POLICYPRIVACY POLICYPRIVACY POLICY FOR SERVICES POWERED BY ZERO HASHAffiliate DisclosuresInheritance Terms of service

Privacy Policy for Services Powered by Zero Hash

Personal Data
Category of Personal Data
Examples of Personal Data We Receive
Categories of Third Parties With Whom We Share This Personal Data 
  • Email address
  • ISO-8601 jurisdictional code
  • Service Providers
  • Parties you authorize, access or authenticate
  • Zero Hash account balance
  • Transaction history
  • Service Providers
  • Analytics Partners
Providing, Customizing, and Improving the ZH Services
  • Processing orders or other transactions.
  • Providing you with the products, services, or information you request.
  • Meeting or fulfilling the reason you provided the information to us.
  • Providing support and assistance for the ZH Services.
  • Improving the ZH Services, including testing, research, internal analytics, and product development.
  • Personalizing the ZH Services and communications based on your preferences.
  • Doing fraud protection, security, and debugging.
  • Carrying out other business purposes as otherwise set forth in applicable data privacy laws.
Meeting Legal Requirements and Enforcing Legal Terms
  • Fulfilling our legal obligations under applicable law, regulation, court order, or other legal process, such as preventing, detecting, and investigating security incidents and potentially illegal or prohibited activities.
  • Protecting the rights, property, or safety of you, the ZH Services, or another party.
  • Enforcing any agreements with you.
  • Responding to claims that any posting or other content violates third-party rights.
  • Resolving disputes.
      How We Disclose Your Personal Data
      • Hosting, technology and communication providers.
      • Support and customer service vendors.
      • Customer relationship management vendors.
        • Third parties you access through the services.
        • Contractual Necessity: We process the following categories of Personal Data as a matter of “contractual necessity,” meaning that we need to process the data to perform under our Terms of Service with you, which enables us to provide you with the ZH Services. When we process data due to contractual necessity, failure to provide such Personal Data will result in your inability to use some or all portions of the ZH Services that require such data.
          - Contact Data
        • Legitimate Interest:  We process the following categories of Personal Data when we believe it furthers the legitimate interest of us or third parties:
          - Commercial Data
          - We may also de-identify or anonymize Personal Data to further our legitimate interests.
          Examples of these legitimate interests include (as described in more detail above):
          - Providing, customizing and improving the Services.
          - Meeting legal requirements and enforcing legal terms.
          - Completing corporate transactions.
        • Consent: In some cases, we process Personal Data based on the consent you expressly grant to us. When we process Personal Data based on your consent, it will be expressly indicated to you at the point and time of collection.
        • Other Processing Grounds: From time to time we may also need to process Personal Data to comply with a legal obligation, if it is necessary to protect the vital interests of you or other data subjects, or if it is necessary for a task carried out in the public interest.
        • Access: You can request more information about the Personal Data we hold about you and request a copy of such Personal Data. You can also access certain of your Personal Data by logging into your account.
        • Rectification: If you believe that any Personal Data we are holding about you is incorrect or incomplete, you can request that we correct or supplement such data. You can also correct some of this information directly by logging on to your account.
        • Erasure: You can request that we erase some or all of your Personal Data from our systems.
        • Withdrawal of Consent: If we are processing your Personal Data based on your consent (as indicated at the time of collection of such data), you have the right to withdraw your consent at any time. Please note, however, that if you exercise this right, you may have to then provide express consent on a case-by-case basis for the use or disclosure of certain of your Personal Data, if such use or disclosure is necessary to enable you to utilize the ZH Services.
        • Portability: You can ask for a copy of your Personal Data in a machine-readable format. You can also request that we transmit the data to another controller where technically feasible.
        • Objection: You can contact us to let us know that you object to the further use or disclosure of your Personal Data for certain purposes, such as for direct marketing purposes.
        • Restriction of Processing: You can ask us to restrict further processing of your Personal Data.
        • Right to File Complaint: You have the right to lodge a complaint about the ZH Services' practices with respect to your Personal Data with the supervisory authority of your country or EU Member State. A list of Supervisory Authorities is available here: https://edpb.europa.eu/about-edpb/board/members_en.
        Changes to this Policy
        Contact Information
        Effective Date: March 27, 2025